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Covid 19 Policy

Washpro Ltd Update on COVID-19 (Coronavirus)


To our Customers and Wider Community


With the concerns around COVID-19, we are providing this update to our customers and the communities our business operates in. We are letting you know what steps we are undertaking to mitigate the risk of spreading the virus and protecting our customers and staff while ensuring ongoing service and access to the products and services you need.

We have opted for a more restrictive and critical approach rather than a soft one as we believe prevention is the best policy. The steps we are taking are based on recommendations from the Ministry of Health guidelines:


  • Improved and more frequent cleaning of our public showrooms and shared spaces as well as offices, using appropriate disinfectants.
  • Put in place sales and office staff policies ensuring everyone takes personal responsibility and follows strict hygiene guidelines by keeping a 2m distance, avoiding unnecessary contact, performing frequent and regular hand hygiene as well as other personal protection measures.
  • We are cancelling all meetings, interviews and unnecessary staff travel to reduce contact.
  • Working from home policies for eligible office staff.
  • Strict self-isolation policies for staff feeling unwell or having returned from overseas travel.
  • Reserving the right to refuse entry to customers with obvious symptoms like wet sneezes and coughs.
  • Training our technical team on correct contact-less technical procedures and providing sanitiser and personal protection equipment.
  • Promoting contact-less online shopping via our website, live chat or phone call as the preferred alternative to visiting our stores.
  • Planning for further escalation of measures as the COVID-19 situation develops.


We are also working on ensuring that our product supply is minimally affected. Our stock levels are good and stock is arriving on a regular basis.

We hope that everyone in our communities is proactively doing their part to prevent and contain the spread of COVID-19. It is important that we all apply common sense, personal responsibility, understanding and compassion at this time.

If you have any questions or would like to know more about the steps we are taking to protect our customers and team, you can contact us on 021618325



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